Our People

Jon Vordermark serves as the President and Founder of Mavendog, LLC, a Charlotte-based management consulting and project leadership firm. He leads the company’s operations, drives thought leadership, and oversees strategic growth.

With more than 25 years of experience, Jon has led high-impact project management and consulting efforts for Fortune 500 companies across the energy, manufacturing, and technology sectors. Over the years, he has built a strong reputation as the go-to leader for project recovery, consistently helping clients rescue failing or stalled initiatives. His client portfolio includes Duke Energy, SPX FLOW, Blue Cross and Blue Shield of North Carolina, The Hartford, and Mecklenburg County.

In 2017, Jon founded Mavendog as a spin-off of NTT DATA, Inc., building on the leadership and consulting foundation he helped shape during his tenure there. He launched the firm to address a clear gap in the marketplace. At the time, he saw a need for project management to be treated as both a specialized service and a viable career path for independent professionals. Since then, Mavendog has delivered experienced, self-employed project leaders to manage complex, critical, and unconventional initiatives. As a result, the firm has grown into a consulting collective that unites proven 1099 consultants under one trusted brand.

Within this model, senior-level project managers provide hands-on leadership in both project execution and organizational change. These services span a wide range of needs, including enterprise program oversight, short-term tactical roles, and fractional leadership support.

Thanks to Jon’s leadership, Mavendog has achieved rapid growth. Notably, the company earned a spot on the 2024 Inc. 5000 list of America’s fastest-growing private companies. In addition, the Charlotte Business Journal recognized Mavendog as one of Charlotte’s Fast 50, highlighting it as one of the region’s fastest-growing private firms.

Earlier in his career, Jon spent nearly two decades at The Revere Group, a Chicago-based consulting and systems integration firm. During that time, he advanced to the role of Director of Business Transformation. Eventually, NTT DATA acquired the company in 2012, where Jon continued to lead and expand transformation efforts prior to launching Mavendog.

Beyond his consulting work, Jon holds a Project Management Professional (PMP) certification from the Project Management Institute. He also earned his undergraduate degree from Hampden-Sydney College in Virginia. Raised in an Army family, Jon spent time in Texas, California, Washington, Colorado, and London before settling in Charlotte, North Carolina, where he has lived since 2000 with his wife and son.

Roger Hopper is Mavendog’s Chief of Staff where is a trusted advisor to the President and an executive liaison for Mavendog internal and delivery personnel. He is also responsible for company Affiliate recruiting and supply-side consultant strategy; Mavendog Account Management for select clients; and day-to-day operations.

Roger is also available to our clients as a consultative resource for Chief of Staff services on a contract basis. For more information about our Chief of Staff services, click here.

Roger is a former Soldier in the Virginia Army National Guard where he worked in legal operations, Human Resources (personnel), and recruiting. He has been a part of Mavendog since its inception in 2017, and has helped lay the groundwork for Mavendog Human Resources, Talent Management, and Administrative policy and related processes, as well as business development. Roger is known as an expert in strategic planning, risk management, and disaster recovery having implemented related strategies in the military, and in the private sector.

He holds a Masters degree in Homeland Security and Emergency Preparedness from Virginia Commonwealth University and a Bachelors from Hampden-Sydney College. Originally from Richmond, Virginia, Roger and his family now live in Northeast Ohio.

Amy Phillips is a Mavendog Affiliate, Principal Consultant (VP), and Engagement Leader within our Program Leadership and Project & Change Delivery practices. A Transformational Global Information Technology Executive who builds strong relationships with business partners and teams. Passionate about driving successful organizational transformations; developing & executing a winning strategy; and growing people in a positive, collaborative environment.

Past customers include TForce Freight, formerly known as UPS Freight, where Amy supported the recent divestiture from UPS. Her responsibilities included leading the separation of the Data Network, including Voice and Information Security, and developing and executing a strategy to align new services. Such services covered Network Operations Monitoring (NOC), Security Operations Monitoring (SOC) and Help Desk, with the separation of the data network without impact to operations for over 200 locations.

Other past roles include Sr. IT Director of Strategic Relations at Hayward Industries, a Fortune 1000 manufacturer of pool technology. Prior to Hayward, Amy served 30+ years in several IT and project leadership roles (including Division CIO and IT Director) with the Optical Communications division of Corning Incorporated, a $3.2B revenue business with 25+ manufacturing locations worldwide and four regional sales offices.

Emily Bartlett is a Principal Consultant and Mavendog Affiliate within our Program Leadership and Project & Change Delivery practices. She is an experienced, award winning project management professional with more than fifteen years of experience in delivering complex, multimillion-dollar projects (including large, healthcare and government contracts).

Emily also provides oversight and consultative support of Mavendog’s Government engagement, business development, and related partnerships.

A natural people leader, Emily manages projects and programs with an emphasis on human-centered design, ensuring long-term success and scalability of individuals, frameworks, departments, and organizations. Utilizing data analytics and industry expertise, Emily drives end-to-end value for our clients and stakeholders at each level of a project/organization. She fosters a collaborative learning environment designed to meet the needs of the organization and its customers. Specialties include:

• Project Management: Proven ability to project manage multiple projects and cross functional teams. Works under pressure and meet deadlines. Project domains include PMO development; training and team development; contract and vendor management, with specialization in federal contracting and supplier management systems.
• Technology:  SalesForce, JIRA, LucidChart, Workday, Slack and Teams. Electronic Health Record experience includes AcerMed, Medtronic, EPIC.
• Leadership:  Experienced leader skilled at developing and fostering relationships; quickly understanding project targets; and operationalizing actionable goals. 20 years of supervisory experience at varying levels.

Emily has led projects and built PMOs in highly regulated environments and contracts. Customers include:

• The Department of Health and Human Services (HHS);
• Centers for Medicare & Medicaid Services (CMS);
• Food & Drug Administration (FDA);
• Veteran’s Health Administration (VHA);

Past customers include the Department of Health and Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Food & Drug Administration (FDA), and the Veteran’s Health Administration (VHA)). Prior to joining Mavendog, Emily spent 15 years at Premier Healthcare in Charlotte, NC, leading Premier through various program, project, and process improvement challenges and compliance goals (e.g., the Hospital Improvement Innovation Network (HIIN)).

Most recently, Emily has been supporting one of Mavendog’s manufacturing clients in their engineering product development division. Specifically, she has been tasked with assessing (via Capability Maturity Modeling) their Project Management Office (PMO).

Trey Burns is a Mavendog Affiliate and Principal Consultant within our Program Leadership Services practice. He is a senior initiative leader with a nearly 30-year track record of delivering tangible value in complex business and technology transformation, information management, process and operations optimization, risk management, and large-scale program execution. His expertise, initially built as a software engineer, spans multiple industry verticals, making him equally comfortable supporting business, technology, and operations organizations.

Trey possesses deep expertise in portfolio, program, and project management; process design and optimization; testing and implementation; change management; target state design; and organizational and operational model development. He is adept at forming and leading large teams, or rolling up his sleeves for hands-on delivery. His skills also include business, systems, and data analysis, as well as mergers, acquisitions, and divestitures.

Prior to joining Mavendog, Trey served as a Managing Director and Client Partner at NTT Data Consulting, Inc. (2010-2017, 2019-2024), where he advised and led large-scale execution roles at Top 10 U.S. banks in areas such as Payments, Strategy, M&A, Data & Analytics, Risk, and Regulatory. He has a proven track record of stabilizing and delivering target outcomes for under-performing initiatives. His notable achievements include serving as Program Lead for a multi-year bank merger, overseeing programs for Payments, Consumer Strategy, and Consumer Data & Analytics. He also led initiatives to improve customer risk processes and technologies , and served as Portfolio and Program Lead for loss prevention initiatives yielding $97MM net credit loss reductions.

Trey’s experience also includes roles as Associate Vice President, Financial Services at North Highland Consulting (2018-2019) , where he led data and analytics and technology evergreening programs for an enterprise-wide migration , and as a U.S. Credit Cards Platform Data Product Owner for a North American Bank (2017-2018). Earlier in his career, he was a Principal and National/Regional Practice Lead for PM/PMO at The Revere Group (2003-2010).

Liz Gist is a Mavendog Affiliate and Principal Consultant within our Program Leadership Services practice. Liz’s passion is motivating and mentoring teams to deliver quality programs and projects. She has a proven track record in Operations; Product Development; Manufacturing, Software Development; Information Technology; Digital Transformation; Professional Services; Leadership Development; Mentoring/Coaching; and Change Management. She is also known for establishing and leading global Project Management Offices (PMOs) to deliver quality programs and projects that solve business problems and achieve tangible results.

Liz brings strong leadership and decision-making skills, generating financial success and delivering positive outcomes across various business functions. Specifically, she has led Energy, Finance, and Manufacturing projects and programs in Contracting & Vendor Relations, Organizational Development, ePMO, Workflow Management, and Product Development.  One of her recent enterprise program successes was the transition of an IT PMO into an ePMO with a $1 billion portfolio, where she led 25% productivity enhancement through consistent processes, governance, and resource management practices. 

Prior to Mavendog, she worked with Johnson Controls/JCI, where she was both a PMO Director and eventually a VP of Portfolio and Program Management. Here she was tasked with conceptualizing, developing, and sourcing new and emerging technology solutions for the Data-Enabled Business. After JCI she supported Bank of America as a VP and Senior Technical Project Manager; CTE (now the Weisiger Group), where she was the Director of their Enterprise Program Management Office; and Euclid Power, a startup renewable energy company, where she served on the Executive Leadership team and was the Director of their PMO. 

Prior to her corporate and consulting career, Liz served 12 years in the United States Air Force in various roles and leadership positions. 

Liz holds a Bachelor of Science from Arizona State University, and a Master of Science in Organizational Management from American Military University. She is a certified Project Management Professional (PMP); SAFe® Scrum Master (SSM); Certified Scrum Professional (CSM); and Prosci® Certified Change Practitioner. Additionally, she holds a Lean Six Sigma Green Belt for continuous improvement.

Liz and her husband reside in Charlotte, North Carolina.

Meridith Fix is a Principal Consultant within our Program Leadership practice.

Meridith is skilled at bridging the gap between business strategy and technology strategy, aligning stakeholders toward common goals, and driving programs, projects, and organizational change. She has worn both delivery and executive hats, sitting on both sides of the delivery and steering committee table.

Meridith has worked with Lendlease since 1998, where she worked in infrastructure technology, application services, and business transformation. She led the delivery of IT services to the Lendlease Americas region, serving as the “single face to the customer” for IT services and project delivery. A few notable accomplishments include the implementation of five ERP transformation programs; the execution of IT activities for transition services agreements for two business acquisitions, two divestitures, and three carve-outs; and the implementation of a global managed service.

Since 2019, she has served in the position of Lendlease CIO and Senior Vice President. She has since pivoted to independent consulting, working through Mavendog, LLC, where she brings portfolio, program, and change management subject matter expertise.

Chris Long is a Mavendog Affiliate within our Program Leadership practice. Chris is an IT Professional with deep experience in the management of Global IT organizations and programs. He has worked in Software Development, Solutions Architecture, ERP and Program & Project Delivery, including strategic planning, budgeting, process improvement, organizational efficiency, team building, and stakeholder alignment.

Past roles include the Director of Software Development at Centene Corporation, where he led the formation of Centene’s Charlotte, NC software development organization and delivered 5 key platform micro services applications. He also led teams in the pioneering of Progressive Web Application (PWA) capabilities into application workflows.

Chris was also the IT Director for Metrolina Greenhouses, a wholesale plant services company, and AFL, an international manufacturer providing end-to-end solutions to the telecommunications industry.

Chris’ core expertise is in Digital Transformation, Solution Delivery, Cloud Services & Migration, Greenfield development, Software Engineering, Full Stack Development, DevOps, Architecture, Human Centered Design (HCD), Product Management, and Site Reliability Engineering. He is also fluent in project, product, and collaboration management tools such as Confluence, Jira, Jira Align, ServiceNow, SharePoint, and MS Teams.

Ed is a Principal Consultant in Mavendog’s Program Leadership practice. He served in the US Army as a Cavalry Officer and as an Engineer Reserve Officer for 8 years, and he has 25 years of experience working in the civilian sector. He is a graduate of the United States Military Academy at West Point and holds an MBA from Syracuse University. Ed is a certified Program Management Professional (PgMP) and a certified Project Management Professional (PMP). Additionally, he is a Certified Information Systems Security Professional (CISSP) and holds a Lean Six Sigma Green Belt for continuous improvement.

Ed has worked for Corning’s Optical Fiber Division, as well as BearingPoint and Deloitte, managing programs and projects with numerous federal, state, and private sector clients. Prior to Mavendog, Ed worked for Cape Fear Valley Health for six years in the IST PMO, managing numerous programs and projects for the hospital system and building a certified team of project managers. Ed managed programs for Identity Access Management and Medical Device Integration at Cape Fear Valley Health.

Ed is highly skilled in Program Management, Project Management, communication, leadership, and continuous improvement.

Some of Ed’s prior consulting clients include:

• Department of Homeland Security / Transportation Security Administration (TWIC Program)
• Army G2 (Pentagon Lean Six Sigma Project)
• Naval Reactors / Dept of Energy
• US Postal Inspection Service
• Cayman Islands Immigration Department
• NC Office of State Controller (Beacon SAP / HR Payroll Project)
• NC Dept of Revenue / Dept of Transportation (NC Vehicle Tax & Tag Together Program)
• Johnson & Johnson
• Bank of New York Mellon

Tracey Clark is a Managing Consultant within our Project & Change Delivery practice. An accomplished IT management professional and infrastructure leader, particularly in Manufacturing environments.

She has experience implementing strategic IT initiatives that improve business functionality and has led and managed projects to deploy Wide Area Networks, consolidating multiple sites and networks. Other projects include the relocation and expansion upon WAN/LAN/WIFI network connectivity for new, physical, manufacturing sites. She has also led the replacement of analog phone systems with multiple carriers to standardized cloud-based VoIP systems with single-support vendor/carriers.

Tracey has an uncanny ability to find common ground to create business conditions that are profitable. She also possesses first-rate communications and collaboration skills to lead and work in concert with diverse groups & cultures.

Tracey holds a Project Management Professional (PMP) certification and is also a Certified Scrum Master (CSM).

Keith Liggett is a Mavendog Affiliate within our Program Leadership practice. He is a transformational Information Technology professional and project manager known for building strong relationships with business partners and teams. Keith is deeply appreciated for his calm yet persistent and credible stakeholder engagement, embodying the consummate trust builder. He is passionate about driving successful organizational transformations, developing and executing winning strategies, and fostering talent in a positive, collaborative environment. As a “get it done guy,” Keith brings invaluable knowledge, skills, and abilities to organizations requiring innovators and delivery leaders. He is seasoned in engaging stakeholders, from C-level executives to engineers and product owners, while leading strategies, programs, and support initiatives.

Keith‘s areas of expertise include IT Strategy/Strategic Planning, Project/Program Management, PMO Development, AI Integration, Change Management, Project Recovery, User Experience, Process Optimization, Integrations & Data, Vendor Management, Merger & Acquisition Integration, IT & PMO Governance, full lifecycle product implementations, Business Relationship Management, and Mentoring & Growing Talent. He applies ethical, assertive, expectant, and valuable approaches to ensure successful outcomes.

Throughout his career, Keith has managed CTO strategy and portfolios for payers , managed modernization plans for transportation companies , and co-facilitated IT strategy work sessions with the Federal Reserve Bank regional CIOs. Notably, he rescued a failing Ariba purchasing project for a dialysis provider and led a super-regional power company’s first offshore migration program. He also optimized numerous functions for a Southeastern Payer, including project portfolio modernization and PMO optimization, recovering a PMO-managed program.

Prior to his role as Principal Consultant at Mavendog, Keith served as VP of Delivery for US and Canada and Global PMO for Delivery Risk at Svitla Systems (2021-2024). He also held significant roles at NTT DATA Services (2005-2021), including Operations Senior Director/Strategic Project Manager for Global Life Sciences , where he guided the COO’s COVID relocation of 1200 resources and led the rescue of a floundering Ariba project. His prior experience also includes Business Transformation Practice Leader (2005-2014) and Vice President/Senior Director (1997-2005) at NTT DATA Services.

Pete Murphy is a Mavendog Affiliate and Principal Consultant within our Strategic Portfolio Development practice. Pete brings over 20 years of senior leadership experience as Chief Information Officer, Chief Technology Officer, Chief Information Security Officer, Operational Risk Executive, and Analytics Evangelist within the financial services and healthcare industries.

He is well known for building great teams, developing innovative solutions to tough problems, connecting technology capability to business value and delivering those capabilities in focused, but collaborative ways.

Prior to joining Mavendog, Pete held leadership positions with Maestro Health, CareSource Management Group, Syntelli Solutions, Cardinal Innovations Healthcare, TIAA, Bank of America and AmSouth Bank (now Regions Financial). Pete also serves on advisory boards at UNC Charlotte, Appalachian State, Montreat College and Queen City Fintech. He is a Certified Information Systems Auditor, Certified Information Security Manager, patent co-inventor and previous recipient of the Charlotte Business Journal – CIO of the Year award.

Pete lives in Charlotte with his wife, Sarah, and their goldendoodle, Mabel. He enjoys playing music and golf, and can regularly be found on a hiking trail in the North Carolina mountains or working on a project with one of his three children.

Jennifer Young Baker is a Principal Consultant and Mavendog Affiliate within our Strategic Portfolio Development and Program Leadership practices. She has over 30 years of experience managing projects, programs, portfolios, and PMOs for Fortune 500 companies, including Amtrak, Duke Energy, United Rentals, Bank of America, Wells Fargo, and Marriott. She has also developed or co-developed master’s degree programs at Georgetown University, Wake Forest University, and the University of Southern California, where she currently serves at the Faculty Council Chair and represents Bovard College in USC’s Academic Senate.

Jennifer is also active in the Project Management Institute (PMI), formerly serving as the President of her local chapter, which won “PMI Chapter of the Year” during her tenure, and as the Region Mentor for the Mid-Atlantic States. She currently serves on the Advanced Credentials Committee for PMI. In 2015, she graduated from the PMI Leadership Institute Master Class. She received her MS in Project Management from Northeastern University and holds PMP, PgMP, PfMP, ITIL, BRMP, CB-PMO, SAFe-SA, and SSMBB certifications.

Her publications include “Project Portfolio Governance” in Portfolio Management: A Strategic Approach. She regularly presents academic and professional topics for PMI, ASP, ITPMI and The Great IT Pro. In 2020, she was featured in Ipek Sahra Ozguler’s book, “The Perspective of Women in Project Management.”

Amy Heddleson is a Managing Consultant and Mavendog Affiliate within our Project & Change Delivery (PCD) practice.

Professionally, Amy has served as a Senior Product Marketing Manager, Technology Program Manager, and SCRUM Team Manager, gaining 20 years of corporate experience managing multi-million-dollar international products and programs in the IT, Telecommunications, VoIP, and CRM industries.

She has experience leading projects through the stakeholder and executive funding process to facilitate capital entitlements (typically above $10M). She also has extensive knowledge in hardware and software design, development, and delivery using common-industry project and team collaboration tools.

Amy’s career and experience are reinforced by extensive military training, having served in the US Army (U.S. Army Veteran of 13 years, active duty, Reserves, and National Guard). Her education includes a Bachelor of Science from North Georgia College and State University (while enlisted in the US Army Reserves). She then graduated with honors and was commissioned as an officer into Army Military Intelligence Corp in the 82nd Airborne Division.

Amy is also active in the Project Management Institute (PMI), serving as the VP of Administration & Governance for PMI Metrolina.

Pam Souza is a Mavendog Affiliate and Managing Consultant within our Program Leadership Services practice. She has over 25 years of domain specialization in Project Leadership, Human Resources, People Strategy, enhanced employee satisfaction and engagement, Organizational Design, and coaching. Throughout her career, Pam has been translating corporate goals into profitable, people-centric solutions that promote operational efficiencies, client satisfaction, and employee engagement. She has expertise in turning around troubled organizations, developing HR departments from the ground up, and leading organizations and related programs through periods of high growth and transformation. 

Her collaborative approach ensures successful project delivery within budget and timeframe, as evidenced by her ability to establish clear communication across departments, executives, vendors, and project teams. She finds value in building strong relationships and driving business success, where her expertise spans across various industries and company sizes. Most recently, Pam was the Vice President of Human Resources at Elior North America, a $1.2B contract food services company, where she developed and launched people-centric programs and helped deploy and manage various HRIS systems such as SuccessFactors. Pam has also done extensive work in systems such as Taleo/Oracle and Workday as well. 

Pam is SPHR certified (Senior Professional Human Resources) and active in SHRM (the Society for Human Resources Management) and HRCI (Human Resources Certification Institute). Throughout her career, her accomplishments speak volumes about her ability to tackle complex challenges, deliver results, and lead effectively in a demanding environment.

Clinton “Clint” Woods is a Fellow within our Project & Change Delivery (PCD) practice. He is also a certified Project Management Professional (PMP) and a Lean Six Sigma Yellow Belt (LSSYB). He also has a Master of Science in Information Systems Project Management.

Mr. Woods is a transitioning Service member with almost 20 years of experience in the United States Marine Corps. He comes to Mavendog through its relationship with the Department of Defense (DoD) and its SkillBridge fellowship program – a conduit for Service members to begin their careers within the civilian sector. His military experience encompasses 19+ years in organizational change, project management, and information technology, particularly in IT infrastructure. He has supported medium to large-scale, high-pressure projects and roles. A willing and driven learner with vast experience leading highly technical team members.

James “Brad” Cantrell is a Senior Consultant and Mavendog Affiliate within the Project & Change Delivery (PCD) practice, with more than 20 years of experience supporting operational, engineering, and cross-functional initiatives in complex manufacturing and industrial environments.

Brad brings a process-oriented, hands-on approach to helping organizations understand how work actually gets done and translate that understanding into clear, executable project outcomes. His background includes process mapping, workflow coordination, change management, and procedural documentation across multi-site operations and diverse stakeholder groups. He has extensive experience in metals manufacturing and industrial operations, supporting large-scale programs in highly regulated, capital-intensive environments.

Brad spent eight years at Midrex Technologies supporting large-scale programs in the U.S. and internationally, partnering with engineering, operations, supply chain, and vendor teams on initiatives involving equipment transitions, workflow changes, labor modeling, cost considerations, and plant-level procedural alignment.

Earlier in his career, Brad served as a U.S. Marine Corps officer and CH-53E Super Stallion pilot. That experience shaped a leadership style grounded in clear communication, disciplined execution, and practical problem-solving, particularly in high-pressure environments.

Brad holds a Bachelor of Science degree in Control Systems Engineering and is trained in Lean and Six Sigma methodologies through the U.S. Navy’s Airspeed program.

Major Lauren LeBlanc is Mavendog’s newest Department of Defense SkillBridge Fellow. She brings 20 years of military experience from the United States Space Force and Air Force.

Maj. LeBlanc’s passion is aligning technology solutions with strategic objectives and driving significant process improvement. She leverages her PMP and Lean Six Sigma Green Belt expertise to empower teams and ensure effective execution. She is known for her exceptional communication and public speaking skills, adept at fostering collaboration across cross-functional teams, external agencies, and international partners to achieve shared goals. She has a proven ability to work autonomously, adapt to dynamic environments, and translate strategic vision into actionable plans.

Prior to Mavendog, Maj. LeBlanc held various impactful leadership positions across the United States Space Force and Air Force. Her roles included Organizational Liaison Officer to Special Operations Forces, where she ensured effective communication and integration of advanced technologies for mission-critical objectives. As Director of Training & Development, she acted as a strategic advisor for integrating space-based capabilities into global operations, designing and executing groundbreaking exercises.

Her experience as an International Integration Specialist involved developing space operations and investment strategies across 22 partner nations in Central and South America, securing significant funding for new space organizations. She also served as Strategic Affairs Manager and Deputy Director, coordinating international frameworks and integrating technology across multinational environments, successfully integrating new spacefaring nations into the international space community. During her time in the Air Force, she served as a Program Manager for advanced technology integration in global training events and as a Training & Development Manager, directing large teams and redesigning curriculum based on industry trends. Maj. LeBlanc currently holds an active Top Secret/SCI Security Clearance.

Maj. LeBlanc holds a Master of Science (M.S.) in Operations Management from the University of Arkansas, a Master of Aeronautical Science (M.A.S.) in Airline Management from Embry-Riddle Aeronautical University, and a Bachelor of Science (B.S.) in Applied Science from Campbell University. She is a certified Project Management Professional (PMP), Scrum Master (CSM), and holds a Lean Six Sigma Green Belt. She also holds a College of the Air Force (CCAF) Instructor Certificate (CIC) Level III and an Instructional Systems Designer, Mobile Training Team Certification.

Rachael is a Senior Consultant and Mavendog Affiliate within our Project & Change Delivery practice. She is an Operations Leader with 17 years of professional experience in Logistics, Project Management, and Human Resources Management at a strategic level. Rachael adds to Mavendog’s strength and versatility in supporting HR-related programs and projects. She is also instrumental to Mavendog’s capabilities in Supply Chain, Distribution, and Operations, where Rachael helps companies to optimize material flows, minimize supply chain disruptions, and improve responsiveness to internal and external customer demands.

Rachael has worked for Fortune 50 firms such as Amazon and Humana for the past 10 years, and most recently was a Senior Operations Manager with Amazon Air. There, she oversaw a fast-paced, complex operations facility and 13 multi-million-dollar aircraft, and ran projects tied to safety, quality, productivity, and delivery accuracy execution.

Rachael is also a Veteran of the United States Army, and is currently a Lieutenant Colonel (LTC) in the Army Reserve, where she is a Field Hospital Commander. There, she drives the organizational vision, climate, and related training objectives. She also has 18 years of service, where she served as a Medical Operations Officer, Human Resources Officer, Logistics Officer, and Company Commander.

Rachael holds a Bachelor of Science from Xavier University, and hails from the great state of Ohio, where she lives with her husband and son.

William is a product manager and process analyst within our Project & Change Delivery (PCD) practice. He is recognized for his roles as a customer liaison, product owner, and team lead. Representing the business side of projects, William captures and manages end-user requirements, expectations, and ‘Voice of the Customer’ (VoC) preferences for product and service development. His work is often aligned to strategic marketing and product efforts, particularly for large-scale companies and customer bases (most recently in hospitality and financial services). For project teams, William can also help translate and prioritize customer expectations into user stories, and define and manage the resulting project tasks. Past projects include multi-level digital marketing transformation; marketing campaigns; CRM strategy and implementation; content creation; market segmentation; marketing automation; and training and development.

For Mavendog’s own service development and marketing strategy, William oversees marketing operations, services, and branding initiatives (both products and employee-based branding).

William earned a Bachelors degree in Marketing and Management Information Systems from the University of North Carolina at Charlotte. Originally from Las Vegas, Nevada, William and his wife now live in the Charlotte area.

Anna Vordermark is a B2B marketing leader with over 15 years of experience driving customer acquisition, brand visibility, and revenue growth in healthcare, professional services, and technology. As Marketing Advisor, Anna uses her full-stack expertise across the B2B marketing lifecycle—connecting strategy to execution to deliver measurable business results.

Known for her ability to lead cross-functional teams, scale multichannel campaigns, and build trusted relationships with stakeholders and audiences, Anna translates complex value propositions into compelling messages. Her marketing leadership is rooted in data-driven decision-making, creative content development, and a deep understanding of the buyer journey.

Before joining Mavendog, Anna led demand generation campaigns for SaaS products and services for healthcare, higher education, and public sector audiences. She launched multichannel programs leveraging generative AI tools and administered marketing automation platforms, consistently exceeding MQL and ROI targets. Anna has a passion for thought leadership, producing over 100 webinars and conference sessions featuring public and private sector clients and subject matter experts.

Earlier in her career, Anna held progressive roles at Premier Inc., Press Ganey, and Danaher Corporation, where she sharpened her skills in content strategy, marketing automation, product development, and event marketing. Across all roles, Anna has demonstrated a consistent ability to align marketing strategy with business goals. Her experience includes marketing automation platform administration, CRM integrations, account-based marketing, and CMS platforms.

Beyond her corporate work, Anna has contributed to the advancement of the marketing profession through leadership in the American Marketing Association. She has held multiple leadership positions, including treasurer and president of the AMA Charlotte Chapter, supporting local marketers through mentorship, education, and networking.

Anna holds a Master of Business Administration from the University of North Carolina at Charlotte, where she also earned a Bachelor of Science in Exercise Science. She began her career in clinical and academic research, which continues to inform her analytical approach to marketing strategy.

Today, Anna leads with a commitment to clarity, creativity, and collaboration—delivering customer-focused marketing programs that make a measurable impact.

Ron is one of our Mavendog strategic advisors. Through his career, Ron has built a reputation for translating conceptual business ideas into actionable strategic plans and shepherding them to market. He has over 35 years of experience in IT solutions, rising from the programming ranks to senior IT management for ASSA ABLOY, a large multi-national corporation. After developing and implementing strategic IT plans for ASSA ABLOY’s North American sites, he served on their international IT strategy team, aligning new Internet initiatives with existing marketing plans and developing bridges to legacy systems. Ron has also participated in multiple company acquisitions from initial due diligence, to planning and implementation of staff and systems consolidations. Using IT center rationalization, technology improvements and restructuring of financial agreements, he consistently lowered IT costs while increasing top and bottom line benefits to his companies.

Most recently, he was selected for and participated in a small, executive, international task group engaged for one year to be roving troubleshooters for companies around the globe. He went on to found BlueAnt LLC, an Internet marketing firm. After driving several years of steady growth, Ron sold the firm. Ron continues to be sought after as a strategic guide in business and IT. Today, Ron has assisted Mavendog in an advisory capacity from inception to rollout, and continues to be a critical strategic voice for the company’s leadership. He brings to the table invaluable insights into the market and is an important guide for Mavendog’s long-term growth plan.

Ron and his wife are long-time residents of Charlotte, NC.